Current Openings
At Dentsoftware, we are on a mission to revolutionize dental practice management through innovative technology, user-friendly solutions, and exceptional support. Our team is growing, and we’re looking for passionate, talented individuals to join us in shaping the future of dentistry. Whether you’re a tech enthusiast, customer service expert, marketing strategist, or sales professional, Dentsoftware offers a collaborative environment where your skills can make a real impact.
We are looking for a Business Analyst – Intern who will act as the key liaison between clients and our technical team. This is a Work from home job with moderate amount of travel to client sites. Male candidates from Kerala are preferred.
Key Responsibilities:
- Engage with clients to gather, analyze, and document functional and non-functional requirements.
- Create clear and concise documentation including requirement specifications, workflows, and UI designs.
- Coordinate with the technical team to ensure proper understanding and implementation of client requirements.
- Perform testing of the developed modules to ensure functionality, quality, and alignment with client needs.
- Manage software delivery schedules and coordinate with stakeholders.
- Conduct client user training sessions post-implementation.
- Provide ongoing client support and address queries or issues.
- Identify opportunities for upselling additional features and products to existing clients.
- Travel to client locations during implementation phases and stay on-site when required.
Requirements:
- Bachelor’s degree in any discipline
- Strong communication, interpersonal, and analytical skills.
- Ability to create documentation and basic designs with Excel.
- Willingness to travel and stay at client locations during implementation when needed.
- Proficient in using tools like MS Word, Excel, PowerPoint, and basic project/documentation tools.
- Passion for healthcare technology and process improvement.
What We Offer:
- Hands-on experience in client-facing and software implementation roles.
- Exposure to end-to-end product lifecycle.
- Work-from-home flexibility with real-world implementation experience.
- Opportunity for full-time placement based on performance.
- Dynamic team environment and mentorship from experienced professionals.
Experience required : 0
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,986.68 – ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Work from home
Work Location: Remote
We are looking for a Business Analyst & Client Success Manager who will act as the key liaison between clients and our technical team. The ideal candidate will be responsible for understanding client requirements, preparing software requirement specifications (SRS), coordinating with developers, conducting testing, ensuring smooth delivery, providing customer training, offering post-implementation support, and identifying upselling opportunities. This is a Work from home job with moderate amount of travel to client sites. Male candidates preferred
Key Responsibilities
1. Client Requirement Gathering & Analysis
- Engage with clients to understand their business needs and pain points.
- Conduct discussions, meetings, and workshops to gather requirements.
- Document detailed Software Requirement Specifications (SRS).
- Ensure requirements are clear, complete, and aligned with business goals.
2. Liaison Between Clients & Technical Team
- Act as a bridge between business stakeholders and developers.
- Translate business needs into technical requirements for the development team.
- Ensure smooth communication and alignment between both parties.
3. Software Testing & Quality Assurance
- Develop and execute test cases to validate software functionality.
- Work with the development team to resolve bugs and issues.
- Conduct User Acceptance Testing (UAT) with clients.
4. Software Delivery & Implementation
- Plan and oversee the successful delivery of software solutions.
- Ensure a smooth transition from development to deployment.
- Monitor post-deployment performance and resolve any issues.
5. Customer Training & Onboarding
- Conduct training sessions for clients on how to use the software effectively.
- Develop user manuals and training materials.
- Address client queries and ensure they are comfortable using the product.
6. Post-Implementation Support
- Provide ongoing customer support for troubleshooting and issue resolution.
- Coordinate with the support team to resolve client concerns quickly.
- Ensure high customer satisfaction and retention.
7. Upselling & Relationship Management
- Identify opportunities to offer additional features, modules, or upgrades.
- Build strong relationships with clients to understand their evolving needs.
- Work closely with the sales team to drive renewals and upsell opportunities.
Key Requirements
Experience: 0 -3 years in business analysis, client management, or a similar role. Education: Bachelor’s degree in Business, IT, Computer Science, or a related field. Skills:
- Excellent communication & interpersonal skills
- Strong analytical & problem-solving abilities
- Experience in writing SRS and business documentation
- Basic understanding of software development lifecycle (SDLC)
- Knowledge of software testing methodologies
- Ability to conduct client training sessions
- Strong negotiation and upselling skills
Why Join Us?
- Opportunity to work in a dynamic and fast-growing software company.
- Engage directly with clients and contribute to business growth.
- Be part of a team that values innovation, collaboration, and customer success.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,986.68 – ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: Remote